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Testimonials

References and Affiliations

“I have worked with Bryan and Mark since 2011 and find them to be nothing but professional and attentive to my needs. Over the years I have been astounded by the customers they are able to find and collect on. I find their advice to be invaluable and spot on. They have collected on accounts that other agencies gave up on. CRI has become a very valuable tool for me in collecting money. So much so that when I changed companies, I brought CRI over with me.”

Aaron Veuve-General Manager of Credit and Risk
Major Electrical Supplier and Equipment Rental Co.

“I have had a professional relationship with CRI for many years and have brought them to each company I have worked for. Bryan and Mark are more than competent and persuasive with our customers. What sets them apart from the rest is they have the ability to collect while still preserving a selling relationship should we decide to go back into business with that customer.”

Donna Booth-Credit Manager
Major Food Distributor

“I’ve worked with this agency for over 20 years. Yes, I’ve used other agencies; however they have never delivered the results we enjoy with CRI. The reasons are simple: they are always available; don’t use a script; they knock on debtors doors; and get payments we were unsuccessful on. They can be nice or firm as the situation dictates while always being professional. Bottom line is we see results.”

Nanci Stevenson-Corp. Credit Mgr/ Finance Director
Flooring Wholesaler

“I have been in commercial credit for over 30 years and have used many different collection agencies; sometimes spending hundreds of dollars and often ending with little or no results. Since teaming up with Commercial Recovery, my results have been outstanding and I highly recommend them.”

Philip Green-Credit Manager
Major Hardwood Flooring Distributor

“The difference between Commercial Recovery and other collection agencies is that they just do not sit in an office and write letters and make phone calls, they go out and knock on doors and investigate the debtors. I would recommend CRI to any Credit/Collections Manager who is concerned about keeping their DSO & bad debt write-offs in check.”

John St Cricq-Credit Manager
International Clothing Designer/Manufacturer

“Good show! Creditor is indeed fortunate to use an agency as good as yours!”

Maurice Stern-Partner
Forwarding Law Firm

“CRI has been an important part of our collection process for over 10 years. Together we streamlined our collections and have become more efficient and reduced our delinquencies. The bottom line is that we have the opportunity to concentrate on our day-to-day activities while CRI is handling the more difficult and time-consuming accounts.”

Rick Francia-Credit Manager
Regional Paper Distributor

“They are always looking out for our company’s best interest and are very thorough with every account they are given. I recommend them without hesitation …”

Jennifer Hawkins-Classified Accounting Manager
National Daily Newspaper Group

“From day one, CRI has taken an aggressive yet extremely professional approach to collecting all claims, regardless of size, placed with them. I attribute quite a bit of their success to their unique willingness to meet with debtors in the field. We have found this to be most effective in assisting our company to collect its delinquent accounts.”

Joyce Swain-Credit Manager
National Daily Newspaper

“CRI has always demonstrated an honest and ethical approach to the job of commercial collection. Their ability to visit with our customers in person set them apart from the competition and affords them the opportunities to make recoveries where other firms would fail.”

Jodi Wicks-Credit/Collections Manager
Regional Lumber Distributor

“We have no need to use any other collection agencies. I recommend CRI without reservation.”

Jim Dunn-Area Credit Manager
National Electrical Distributor

Member CLLA – Commercial Law League of America
Member ALQ – American Lawyers Quarterly “Distinguished Service Citation” Award Winner